Genesys Cloud Developer Forum

Replacement and removal of preview Workitem query endpoints

Description

From May 25th, the preview endpoints below will not be available anymore. Please adapt your code to use the replacement.

Removed:
GET /api/v2/taskmanagement/workbins/{workbinId}/workitems (Get a listing of Workitems in a Workbin)
POST /api/v2/taskmanagement/workbins/{workbinId}/workitems/query (Query for Workitems in a Workbin)

Replacement:
POST /api/v2/taskmanagement/workitems/query (Query for Workitems)

Change Category

API

Change Context

We are streamlining our query APIs, reducing the number of endpoints and making them more intuitive.

Change Impact

The API is in Preview and not in use by any customers. We do not expect any impact.

Date of Change

May 25, 2022

Impacted APIs

GET /api/v2/taskmanagement/workbins/{workbinId}/workitems
POST /api/v2/taskmanagement/workbins/{workbinId}/workitems/query

References

WORKITEMS-481
WORKITEMS-536

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