Reporting for dialer attempts

[Mirko_Jessulat]

Hi,

which API endpoint can be used to request the results of the dialer's attempts to dial the records of a Genesys contact list via an outbound campaign?
The aim is to evaluate the dialling attempts that are not saved in the interaction details, e.g. with the result "ININ-OUTBOUND-AMBIGUOUS".

[John_Carnell]

Hi Mirko,

Have you look at the GET /api/v2/outbound/callanalysisresponsesets endpoint?

Thanks,
John Carnell
Director, Developer Engagement