Transcript Conversation Details

Analytics and Reporting
1

Hi,
I am trying to get the details of Conversations transcripts by querying the below endpoint.
api/v2/analytics/conversations/transcripts/query

The request Body has a list of objects to be posted, one among them is the types[] which is a required domain type to search. But when given a value, the response always returns a 400 Bad Request.
Is there any example to follow how the objects are passed for this query.

Thanks
Swetha

2

Hi, here is the docs to transcript search: https://developer.genesys.cloud/organization/search/transcript-search. An example of api/v2/analytics/conversations/transcripts/query request: api/v2/analytics/conversations/transcripts/query: https://developer.genesys.cloud/organization/search/transcript-search#example--search-spanish-transcripts--return-conversation-details-in-response

3

Thank you for the response !

4

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