Category: API, Technical Change
Summary: PureCloud's permission system is undergoing a major change. When the feature is released, this will affect the way that users are granted permissions to certain data. This data includes:
- Queues
- Users
- Flows
- Workforce Management Units
- Outbound Campaigns
- Analytics
More detailed information can be found here:
https://developer.mypurecloud.com/api/rest/v2/authorization/fgac.html
Impact: The most visible change will be new "suffixes" on some permission strings in users' permission lists.There will also be new endpoints for managing users' role grants. Finally, the permission-checking logic for many endpoints will be affected, so it is important for developers to understand how PureCloud grants permissions.
If your app is currently checking for permissions, it will need to be updated to account for the additional granularity; checking for a simple permission, like routing:queue:view, will no longer work.
If your app assigns roles or permissions, it will need to be updated to use the new role API endpoints.
Date of Change (on or after): 8/29/2018