helpLinks
Defines external documentation links.
Parameters
Name | Data type | Description | Notes |
InteractionList | String | Returns a specific Help page for the InteractionList view in the embedded agent interface. | |
Dialpad | String | Returns a specific Help page for the Dialpad view in the embedded agent interface. | |
Callback | String | Returns a specific Help page for the Callback view in the embedded agent interface. | |
CallLog | String | Returns a specific Help page for the CallLog view in the embedded agent interface. | |
QueueActivation | String | Returns a specific Help page for the QueueActivation view in the embedded agent interface. | |
Settings | String | Returns a specific Help page for the Settings view in the embedded agent interface. |
Example
The following example returns specific Help pages for the embedded agent interface views.
config: {
...
helpLinks: {
InteractionList: "https://help.mypurecloud.com/articles/about-interaction-list/",
CallLog: "https://help.mypurecloud.com/articles/about-call-logs/",
Settings: "https://help.mypurecloud.com/articles/about-settings/"
},
...
}