|
Prompts to filter conversation
|
|
1
|
897
|
May 21, 2023
|
|
Outbound Whatsapp /Agentless Get status delivered
|
|
1
|
1020
|
May 19, 2023
|
|
API and UI stats not matching
|
|
2
|
1090
|
May 14, 2023
|
|
API Documentation for Maximum Length/Size Inquiry
|
|
3
|
1216
|
May 13, 2023
|
|
Quality Aggregate query
|
|
4
|
1137
|
May 11, 2023
|
|
Conversation Details - nTransferred metric and Subsequent sessions
|
|
5
|
1303
|
May 11, 2023
|
|
Email SLA Report based on schedule
|
|
1
|
1041
|
May 5, 2023
|
|
Query for outbound calls placed through specific trunk/edge
|
|
3
|
1078
|
May 4, 2023
|
|
Genesys FrontEnd Dashboards
|
|
1
|
994
|
April 28, 2023
|
|
Situations where there are 2 customers in a Conversation?
|
|
1
|
883
|
April 26, 2023
|
|
Email Interaction start time
|
|
1
|
1001
|
April 18, 2023
|
|
Old Bot Flow interaction data
|
|
2
|
1073
|
April 15, 2023
|
|
Report that shows agent didn't not answer interaction after alerting time out on a queue
|
|
3
|
1566
|
March 27, 2023
|
|
Bot Performance and Slots
|
|
3
|
1409
|
April 12, 2023
|
|
Wildcard in "Matches" queries?
|
|
3
|
1099
|
April 9, 2023
|
|
Wrap_up_performance_summary_view
|
|
4
|
1067
|
April 6, 2023
|
|
Empty Result /api/v2/analytics/queues/observations/query
|
|
4
|
2214
|
April 1, 2023
|
|
Knowledge Optimizer and Performance Dashboard
|
|
3
|
1716
|
March 30, 2023
|
|
Display of Survey Form on Mobile Devices
|
|
1
|
927
|
March 29, 2023
|
|
Conversation aggregates API call
|
|
5
|
1518
|
March 25, 2023
|
|
Unidentified ANI
|
|
7
|
1838
|
March 24, 2023
|
|
How to Parse or Flatten api/analytics/conversations/aggregate/query
|
|
2
|
1195
|
March 23, 2023
|
|
Obtaining phone source number used to make outbound calls
|
|
4
|
1115
|
March 19, 2023
|
|
Seperating agents talk times out of a shared conversation ID
|
|
2
|
923
|
March 15, 2023
|
|
Call abandons at IVR
|
|
3
|
1721
|
March 5, 2023
|
|
Obtaining real-time user status
|
|
6
|
1609
|
March 1, 2023
|
|
Get conversations with available transcripts
|
|
2
|
1110
|
February 24, 2023
|
|
IDLE system presence instead of routing status?
|
|
4
|
1387
|
February 23, 2023
|
|
Calls forwarded to Teams - Getting information
|
|
2
|
1006
|
February 23, 2023
|
|
/api/v2/analytics/conversations/aggregates/query
|
|
4
|
1548
|
February 18, 2023
|