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What triggers an interact segment for emails and messages?
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1
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1139
|
June 13, 2024
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Clarification about recording metadata times and file length
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11
|
1970
|
June 10, 2024
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Access token persistence
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2
|
1145
|
June 7, 2024
|
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Query related to Aggregate Endpoints
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6
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1157
|
June 6, 2024
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Join or unjoin a set of queues for a user using .NET SDK
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4
|
1234
|
June 3, 2024
|
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Botconnector - passing custom attributes between GC and external Webhook
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2
|
1239
|
May 31, 2024
|
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Determining if an agent is logged into WebRTC Helper
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|
1
|
1357
|
May 30, 2024
|
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Genesys sdk is forcing to use NewtonSoft.Json instead of System.Text.Json
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10
|
1307
|
May 29, 2024
|
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Query related to endpoint Query for conversation details
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16
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1754
|
May 28, 2024
|
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PostConversationsChatParticipantReplaceAsync permissions?
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5
|
1304
|
May 26, 2024
|
|
Missing subject on Email Notification in UI
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|
5
|
1363
|
May 18, 2024
|
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Bulk recording download vs Single download format difference
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|
1
|
1217
|
May 11, 2024
|
|
Query related to User and Agent Login time and Logout time of a day
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5
|
1464
|
May 11, 2024
|
|
Data discrepancy between conversation jobs endpoint and conversation query endpoint
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|
7
|
1701
|
April 13, 2024
|
|
PureCloudPlatform.Client.V2.Client.ApiException: 'Error calling GetUsersMe: Cannot send a content-body with this verb-type.'
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1
|
1054
|
May 4, 2024
|
|
Queries Evaluations Endpoint /api/v2/quality/evaluations/query completion date not matching with Genesys UI
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|
5
|
1381
|
April 29, 2024
|
|
Endpoints not maintaining standard properties related to Modified date
|
|
7
|
1411
|
March 14, 2024
|
|
Delete contacts based on a conditions
|
|
4
|
1237
|
April 14, 2024
|
|
.NET SDK doesn't work for the async methods
|
|
5
|
1301
|
April 13, 2024
|
|
Restclient property is not public
|
|
5
|
1293
|
April 13, 2024
|
|
Download entire ContactList
|
|
3
|
1297
|
April 13, 2024
|
|
Calculating Average ACW
|
|
4
|
2066
|
April 6, 2024
|
|
Query related to Conversations End Time
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|
4
|
1246
|
April 5, 2024
|
|
Mismatch in Swagger response model and actual response
|
|
1
|
1197
|
April 5, 2024
|
|
Conversation Results API does not bring data from 02-25-2024 to 02-29-2024
|
|
4
|
1188
|
March 4, 2024
|
|
Audio order for Recordings
|
|
1
|
1109
|
March 31, 2024
|
|
What scenarios will result in multiple mediaURI entities?
|
|
1
|
1150
|
March 28, 2024
|
|
Query related to agent count for a time interval
|
|
5
|
1372
|
March 24, 2024
|
|
Query related to Evaluation
|
|
2
|
1256
|
March 19, 2024
|
|
Query related to session Metrics data in Conversations API
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|
6
|
1403
|
March 19, 2024
|