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About the Analytics and Reporting category
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0
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1741
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July 12, 2018
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Talk Segments calculation
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2
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231
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May 8, 2024
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First and last answered time for chat and emails
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0
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38
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May 6, 2024
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Mapping fields from the Analytics API
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1
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112
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April 30, 2024
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Check How to check for recording data corruption
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2
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87
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April 30, 2024
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Automated callback blueprint... multiple conversations?
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0
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144
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April 21, 2024
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Difference between oSentimentScore and oCustomerSentiment?
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6
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288
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April 16, 2024
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Missing evaluations from Analytics/Quality API
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2
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279
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April 16, 2024
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Invalid UUID string when using the blueprint "Update the presence of a Genesys Cloud user based upon the answer of a Communicate call"
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0
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184
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April 15, 2024
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Enable search interactions by Topic
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1
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200
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April 12, 2024
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Setting Wrap up in Flow or via API Question/Snag
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1
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271
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April 11, 2024
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Aggregate API(/api/v2/analytics/conversations/aggregates/query) data change with time span
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12
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352
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May 5, 2024
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Can we use metrics in UserAggregateQueryPredicate filter for user aggregate query?
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1
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211
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April 28, 2024
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How to get Quick replies text and payload with Transcript
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1
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219
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April 27, 2024
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Milestone data on dashboard
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4
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255
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April 25, 2024
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Query related to Queue performance report
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3
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412
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April 19, 2024
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Agentless email missing queue
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1
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251
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April 4, 2024
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Inconsistent Analytics Report Export
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1
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304
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March 29, 2024
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/api/v2/speechandtextanalytics/transcripts/search seems bugged
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2
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316
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March 27, 2024
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ConversationDetails/Jobs API does not load all data to PowerBI
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3
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482
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March 26, 2024
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Flow.end Event Topic
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2
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345
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March 22, 2024
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Genesys Snowflake Cloud Data Sharing
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3
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567
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March 21, 2024
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Exports per user limit
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2
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492
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March 9, 2024
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Conversation Aggregate query discrepancy based on granularity
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5
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484
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March 9, 2024
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Re-export the recordings
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2
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361
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March 8, 2024
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How can I disable masking of my interactions using "api/v2/analytics/reporting/settings"?
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3
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489
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March 6, 2024
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Interactions View - Caller Name
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1
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422
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February 10, 2024
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Data discrepancy between Genesys reporting and WFM Adapter Output
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1
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412
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February 9, 2024
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Differences between DNIS and SessionDNIS
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1
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484
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February 4, 2024
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Where is the Analytics Query Builder as of Dec. 2023?
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5
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735
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February 1, 2024
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