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Webchat cant use Android
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6
|
2512
|
June 28, 2021
|
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Disable the "text box" in chat window
|
|
4
|
2382
|
June 25, 2021
|
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Webchat v2 - Prevent customer to start writing before agent connected
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6
|
2910
|
June 25, 2021
|
|
Combine/transfer customer chat sessions
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3
|
1583
|
June 21, 2021
|
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Change the behavior of the agent typing indicator
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2
|
1990
|
June 21, 2021
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|
Change location of Web Chat v2 widget chat button?
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1
|
2035
|
June 20, 2021
|
|
Send messages to a chat without agent account
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|
3
|
1768
|
June 17, 2021
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How to close chat session and chat window on first close
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4
|
3501
|
June 14, 2021
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Web Chat widget v2: script not available on agent interaction screen
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3
|
2857
|
June 13, 2021
|
|
Webchat widget v2 - Chat Button Display Options
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2
|
1800
|
June 11, 2021
|
|
Webchat Send Response
|
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2
|
1897
|
June 11, 2021
|
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Webchat widget v2 - non supported languages
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|
4
|
2074
|
June 6, 2021
|
|
Dialog Engine Bot and Date Formatting
|
|
5
|
2680
|
June 4, 2021
|
|
Webchat internet explorer
|
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3
|
1766
|
June 4, 2021
|
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How to preserve session data
|
|
7
|
2531
|
May 28, 2021
|
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Web Chat: Unique JWT per conversation for back-end service
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2
|
2018
|
May 22, 2021
|
|
Authenticated Chat
|
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6
|
2618
|
May 16, 2021
|
|
Webchat button displayed when on a web chat
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3
|
1829
|
May 15, 2021
|
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Workaround to start a Screen-share or Co-browse for Chat v2 (widget v2)
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|
3
|
1736
|
May 15, 2021
|
|
Required a right direction to start with Genesys Cloud channel selector
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|
1
|
1603
|
May 15, 2021
|
|
How to send HTML tag in custom field for Web chat
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2
|
1888
|
May 13, 2021
|
|
How to display custom field of chat form to agent panel on Web chat
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|
2
|
2144
|
May 13, 2021
|
|
How to send more than 10 custom fields in user data
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|
2
|
1700
|
May 10, 2021
|
|
How to get customer information using API and show it to the agent Interaction Details panel
|
|
2
|
1641
|
May 10, 2021
|
|
Retrieving Prechat form data in Inbound Chat Flow
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|
5
|
2020
|
May 10, 2021
|
|
How to add new fields from userData to Interaction Details
|
|
2
|
3313
|
May 9, 2021
|
|
Connection lost
|
|
2
|
2934
|
May 8, 2021
|
|
Dialog Engine SlotType Regular Exception RegEx
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|
1
|
1830
|
May 7, 2021
|
|
Evaluate Schedule Group action in chat flow
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|
4
|
2311
|
April 30, 2021
|
|
Webchat v2 i18n messages
|
|
4
|
1808
|
April 29, 2021
|